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Our Guarantee and Returns Policy

 

        Below you will find explanations of the different types of guarantees and returns policies that we offer, depending on the product or service.

All Music and Sound Recordings Have a 90-Day, No-Risk Guarantee!

        We are so sure you will be satisfied by your Sound Feelings sound recording that we will give you a full refund if for any reason you are unhappy — up to 90 days! (Proof of purchase necessary.) Sound Feelings has been providing reliable products and service since 1984 and we honor our guarantee.

All Books, Booklets and ebooks Have a 1-Year No-Risk, Guarantee!

        We are so sure you will be satisfied by your book, booklet or ebook that we will give you a full refund if for any reason you are unhappy — up to one full year! (Proof of purchase necessary.) How often do you hear of a publisher standing behind a book with such conviction? Sound Feelings has been providing reliable products and service since 1984 and we honor our guarantee.

Body-Type Charts Have a 90-Day, No-Risk Guarantee!

        We are so sure you will be satisfied by your Richman Body-Type Classification Method poster that we will give you a full refund if for any reason you are unhappy — up to 90 days! (Proof of purchase necessary.) Sound Feelings has been providing reliable products and service since 1984 and we honor our guarantee.

AirTube Headsets Have a 90-Day, No-Risk Guarantee!.

        We are so sure you will be satisfied by your Life Blue Tube air tube headset that we will give you a full refund if for MALFUNCION — up to 90 days! (Proof of purchase necessary.) Sound Feelings has been providing reliable products and service since 1984 and we honor our guarantee.

Emergency Contact Cards Have a 30-Day, No-Risk Guarantee!

        We are so sure you will be satisfied by your Emergency Contact Cards that we will give you a full refund if for any reason you are unhappy — up to 30 days! We’ve been providing reliable service since 1984 and we honor our guarantee.

Slide-A-Note has a 30-Day, No-Risk Guarantee!

        We are so sure you will be satisfied by your Slide-A-Note chart that we will give you a full refund if for any reason you are unhappy — up to 30 days! We’ve been providing reliable service since 1984 and we honor our guarantee.

Voicemail to Mp3 or CD Guarantee is Unavailable.

        Unfortunately, we cannot offer a money-back guarantee on our voicemail to CD and voicemail to mp3 service because of our expense to pay our staff to do your job. One you place your order, we assume that you really want this service and that we will set things in motion to do a quality job for you. We will make the highest-quality digital transfer that is possible anywhere. Remember that our sound quality is limited to the quality of the original message. We apologize for this policy in advance. IF THIS IS NOT ACCEPTABLE, THEN PLEASE DO NOT ORDER THE VOICEMAIL TRANSFER SERVICE!

Phone Backup Guarantee is Unavailable.

        Unfortunately, we cannot offer a money-back guarantee on our phone backup service because of our expense to pay our staff to do your job. One you place your order, we assume that you really want this service and that we will set things in motion to do a quality job for you. We apologize for this policy in advance. IF THIS IS NOT ACCEPTABLE, THEN PLEASE DO NOT ORDER THE PHONE BACKUP SERVICE!

Heatbands Guarantee is Unavailable.

        Unfortunately, we cannot offer a money-back guarantee on this product because of this is a personal-use item. Once the package is opened we would be unable to re-sell it for obvious sanitary reasons. We apologize for this policy in advance. IF THIS IS NOT ACCEPTABLE, THEN PLEASE DO NOT ORDER HEATBANDS!

Slim Photo Guarantee is Unavailable.

        Unfortunately, we cannot offer a money-back guarantee on this product because of the time required to create your individual Slim Photo. Our specially-trained computer artists will spend at least two hours to individually sculpt your image. It would be simply too easy to make a photocopy of your image and then ask for your money back. We apologize for this policy in advance. IF THIS IS NOT ACCEPTABLE, THEN PLEASE DO NOT ORDER A SLIM PHOTO! One thing that we CAN guarantee is that your before and after images will remain confidential. We will NEVER share or post your images with anyone without your permission to do so.

Sound Portrait Guarantee is Unavailable.

        Unfortunately, we cannot offer a money-back guarantee on this product because of the time required to prepare, compose and record your individual Sound Portrait. It would be simply too easy to make a copy of your Sound Portrait and then ask for your money back. We apologize for this policy in advance. IF THIS IS NOT ACCEPTABLE, THEN PLEASE DO NOT ORDER A SOUND PORTRAIT!

Anger Pillowcase Guarantee is Unavailable.

        Unfortunately, a money-back guarantee on this product is not possible because of the time required to create your individual Anger Pillowcase. Industry policy is that personalized products cannot be returned or refunded. (They cannot be reused.) There is no color guarantee. With printing, colors will shift slightly. If we have the original photo, we can insure the colors are close. If we are sent a computer graphic, we cannot. All monitor resolutions are different and what the customer sees may not be the same as what we see. We apologize for this policy in advance. However, any item that is damaged in shipping CAN BE EXCHANGED for an identical item with the same personalization. However, a claim must be made with the freight carrier. Please double check the shopping cart for accuracy before submitting order. One thing that we CAN guarantee is that your image will remain confidential. We will NEVER share or post your image with anyone without your permission to do so. IF THIS IS NOT ACCEPTABLE, THEN PLEASE DO NOT ORDER AN ANGER PILLOWCASE!

         

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Tel: +1-818-757-0600
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Last updated Friday, April 17, 2015